Head of Engineering

Alex Kim

Alex leads engineering at The X Office and owns the systems behind the address — the mail-log software, the client portal, the integrations that move documents between USPS, our scanners, and the banks. They came in from a decade of writing infrastructure code for B2B SaaS and care about boring code, dependable systems, and the kind of UX that disappears when it works. They write about engineering trade-offs, the cost of complexity, and why most virtual-office software is harder to use than it needs to be.