Get in touch
Talk to a real person.
There is no ticket queue, no chatbot, no overseas call center. Three channels — email, WhatsApp, and a local 305 number — answered by the same small team that runs the Brickell building. We reply in English or Spanish, in whichever language you write us, and we keep our SLAs honest: four business hours for email, a few minutes for WhatsApp, and a live voice during office hours when you call. If your topic is regulatory — Form 1583, registered agent, a bank rejecting your address — say so up front and we will pull the right paperwork before we reply.
Best for quotes, contracts, document scans, and anything that needs a paper trail. We answer within four business hours (Mon–Fri, 9:00–18:00 ET). If you write outside those hours, expect a reply when we open the next business day. Attach photos or PDFs freely — our inbox handles up to 25 MB per message.
hello@thexoffice.usBest for quick questions, status checks on a piece of mail, or scheduling a tour. Replies arrive in minutes during office hours and within the next business day otherwise. We send screenshots, location pins, and short voice notes when text would take longer.
Open WhatsAppPhone (305 local)
Best when you want a live voice — usually during onboarding, a bank verification call, or when a courier is standing in our lobby asking for you. The number is a real Miami 305 line, not a forwarder. We answer during office hours; outside those hours, leave a voicemail and we call back the next business morning.
+1 (305) 555-0100Office and hours
1395 Brickell Ave, Miami, FL 33131
Mon–Fri, 9:00–18:00 ET. Closed weekends and US federal holidays. Tours by appointment — book a slot through the tour page so the front desk knows to expect you.
What to expect after you write
Every message lands in a shared inbox the operations team reads in real time, not a routing queue. The first reply confirms we have your request and either answers it or asks the one or two follow-up questions we need. For mail-related questions — a scanned envelope you want forwarded, a courier rejecting your suite number, a Form 1583 you are filling out for the first time — please include the tracking number, sender name, or the exact field you are stuck on. That single detail usually saves a round-trip and gets you a working answer the same business day. If your case needs a notary, a bank verification call, or an in-person handoff, we schedule it in the same thread and confirm the time before we hang up.
Want to see the building first?
If you would rather walk the Brickell floor before writing, book a 20-minute tour or compare plans side by side. Both pages link straight back here when you have questions.