Questions you ask before signing up.

Yes, in our experience. We operate as a licensed Commercial Mail Receiving Agency at a real Brickell street address registered on the Florida public registry (Florida Division of Corporations — Sunbiz Business Registry), and we hand you the documentation online banks for non-residents ask for during KYC review: lease agreement, service letter, and a USPS Form 1583 on file. Acceptance is the bank's call, not ours, and policies do change (Mercury — Non-resident LLC eligibility (support docs, verified May 2026); Relay — Eligibility requirements for non-US LLCs (support docs, verified May 2026)). What we guarantee is that you arrive at the bank with the paperwork a real Brickell business needs to have — not a P.O. Box, not an aggregator mailbox.

Aggregators resell mailbox slots across thousands of third-party locations they neither lease nor staff. TXO is a single licensed Commercial Mail Receiving Agency operating one address — our own Brickell office (USPS Domestic Mail Manual §508 — Recipient Services). The categorical difference matters for two reasons. First, online banks for non-residents treat aggregator addresses as virtual mailboxes during KYC and routinely decline them (Mercury — Non-resident LLC eligibility (support docs, verified May 2026); Relay — Eligibility requirements for non-US LLCs (support docs, verified May 2026)); a single-location CMRA with a lease shows up differently in their reviews. Second, you can walk into our building, meet the team, and pick up your mail in person — which is the test that separates a real business address from a directory listing.

USPS Form 1583 — Application for Delivery of Mail Through Agent is the federal authorization that lets a CMRA receive mail on your behalf. Since May 2024, USPS accepts remote online notarization over real-time video, so you no longer need to visit a UPS store or a US notary in person (USPS Postal Bulletin 22648 — Remote Notarization of Form 1583 (May 16, 2024)). We walk you through the form in Spanish, prepare both identification documents the rule requires, and connect you with an online notary that accepts Colombian, Mexican, Chilean, and Argentine passports. Most clients finish the whole process — form, notarization, USPS upload — in under 24 hours.

Account closures are usually triggered by the bank's periodic KYC review, not by anything you did wrong, and they hit LATAM-owned LLCs disproportionately because the bank cannot verify operational presence in the US (Mercury — Non-resident LLC eligibility (support docs, verified May 2026); Relay — Eligibility requirements for non-US LLCs (support docs, verified May 2026)). TXO gives you the artifacts that survive that review: a lease agreement in your LLC's name, a service letter describing what we do for you, the USPS Form 1583 on file, and a Brickell address that resolves to a real building — not a forwarding box. That is the same packet online banks for non-residents request when they ask you to re-verify, which is the moment most accounts go down.

No minimum, no lock-in. TXO is strictly month-to-month: pay your plan price for the month, cancel with 30 days' written notice, and we confirm the final billing date before processing the last charge. There are no 3-month or 6-month commitments, no auto-renewal traps that quietly extend you for a year, and no early-termination penalty buried in the terms. If you cancel mid-month, the month you already paid for runs out — we do not pro-rate refunds — and after that you are done. That is the whole policy, and it is the same one we have run since the day we opened the building.

Yes, in Spanish — onboarding, the Form 1583 walkthrough, the client dashboard, daily support, and the conversations about bank KYC review and account-closure prevention. Our team works with LATAM-owned LLCs every day — Colombia, Mexico, Argentina, Chile, Spain — and the people who answer your messages are the same people who handle your mail and your compliance documents. You will not be transferred to an English-only escalation queue when something gets technical. If you would rather operate in English, we do that too; the choice is yours and it can switch from one message to the next.

Mail scanning is included in every plan — no per-scan charge, no per-page charge. Forwarding to your home country is billed at the actual USPS or carrier postage cost with no handling markup, and we show you the postage receipt. Your monthly plan price is what you pay; the fee breakdown is on the pricing page and on the checkout screen before you ever enter a card. We do not charge for mail held in your plan window, we do not charge a setup fee, and we do not bill in foreign currency with a hidden FX margin — invoices are in USD, the same number on every line.

For a Florida LLC, yes — our Brickell street address is accepted as principal office on the Florida public registry (Florida Division of Corporations — Sunbiz Business Registry), and it satisfies the street-address requirement in Florida Statutes Chapter 605 — Florida Revised Limited Liability Company Act. For Wyoming or Delaware you will also need a registered agent located in that state; we cannot serve as your registered agent outside Florida, but we will refer you to a partner who does. Some states restrict private mailbox addresses for LLC filings, so verify your target state's specific rules before you file — most accept a CMRA street address, a few do not.

The Florida business registry is fully public — anyone can search a name and pull every address you filed with the state (Florida Division of Corporations — Sunbiz Business Registry). When you list TXO's Brickell address as your principal office and registered agent, your home address stays off that public record permanently, which is what most non-resident founders care about. The privacy benefit is structural, not promotional: it works the same way for a one-person LLC and a multi-member LLC, and it survives any future change in beneficial ownership reporting at the federal level (31 USC §5336 — Corporate Transparency Act (Beneficial Ownership Reporting)). The home address never enters the public registry in the first place.

Yes — TXO's Brickell location is a physical Florida street address, which is the requirement for a registered agent under Florida Statutes Chapter 605 — Florida Revised Limited Liability Company Act, and it appears on the Florida public registry (Florida Division of Corporations — Sunbiz Business Registry). Two caveats. First, the registered agent must accept service of process during normal business hours; we receive process at the building and notify you the same business day, but you should know that is the chain you are signing up for. Second, the registered agent address is searchable on Sunbiz forever — which is the privacy point in your favor, since it is our address that appears in that record, not yours.